I just wanted to take this opportunity to thank you and your crew for completing the hardscape project at my home in accordance with my critical completion deadlines and to a high degree of construction quality.
On April 21, 2010 I signed a contract with Presidential for a Project that included the demolition of existing timber planters, and brick pavers, in order to construct new modular stone planters, install drainage piping and new flagstone paving over the side yard walkway and rear yard patio, at my home in Bethesda Maryland. We had a wedding planned for May 22, 2010, and you made a commitment when we signed the contract that you would in fact complete the work by May 12, 2010.
We were very pleased to have materials delivered on April 28, as promised and work begin on April 29. Despite a few days lost to rain, you and your crew were on site every day, in sufficient force to keep the work progressing in a timely manner. You and your men were receptive to my input in determining final layout and configuration of the walls, were willing to make minor adjustments to the basic design that seemed appropriate as the construction developed, and were prepared to immediately and effectively address any areas of re-work that were needed to meet my expectations. In short, you and your team were highly cooperative, very reasonable, extremely flexible, and genuinely concerned with providing a high quality project to my complete
I was especially appreciative of your consistent and active involvement in overseeing and
executing the work to ensure its proper completion. That level of customer service and quality control seems rare these days in the residential construction market, but, it was your direct involvement that kept the project moving at the required pace, while maintaining the high level of workmanship that I had come to expect.
As I mentioned before you left the site, we have a few more landscaping projects planned for later in the year or early next year, and I will certainly look forward to working with you again. I will also be very happy to recommend your services to any of my friends and neighbors.
Victor Bonardi Bethesda, MD